Lucy Mary Massage and Reiki understands that your privacy is important to you and that you care about how your personal data is used. I do not collect personal data about you unless you contact me directly, and your data is not shared with any third parties without prior express permission. Any personal data I collect will only be used as permitted by law.
Primary Clinic Address:
41 St.John's St, Devizes SN10 1BL
Email address:
Telephone number:
07818 089267
Data Protection Officer:
Jaime Ponting
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
From 25th May 2018, the new Data Protection Act 2018 came into place, and I need to inform you what data I hold about you, why I need it, what I will be doing with your data, who I might share it with and when I will destroy it.
What information do I hold, why do I have it and who might I share it with?
Currently I hold a completed consultation form and treatment records with your details. These include your name, address, date of birth and various means of contacting you.
Personal data
Address, phone / mobile nos, email address – these are all required so I can contact you.
Marketing material is available on a newsletter, which you can opt into on the initial consultation form, or you may choose to subscribe directly. I will never send out unsolicited marketing material.
Health Related Data
Consultation Form – all clients must complete a consultation form, so I have a full understanding of your medical and health history. This is needed for insurance reasons, and to check that it is safe to treat you. It also helps me understand what medical issues you have and how best I can treat you. Treatment will not go ahead unless I collect and store these details.
Treatment Records – these are my notes detailing what I have found in my assessments, what treatment I have given you and how you felt immediately after that treatment. Treatment will not go ahead unless I collect and store these details.
How and where do I hold your data?
Your Individual Rights under the Data Protection Act 2018.
You have:
My Rights
In exercising your Individual Rights, you should understand that in some situations I may be unable to fully meet your request, for example if you make a request for me to delete all your personal data, I may be required to retain some data for taxation, legal, regulatory and insurance purposes.
You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, we are required by law to grant access to this data for law enforcement, legal and/or health related matters.
Complaints
If you are dissatisfied with the way in which I process your personal data, you have the right to complain to the UK’s Data Protection Supervisory Authority, the Information Commissioner’s Office (ICO). The ICO may be contacted via its website which is https://ico.org.uk/concerns , by live chat or by calling their helpline on 0303 123 1113.
How to contact me
If you have any questions regarding the use of your data and your Individual Rights, please contact me on 07818089267 or lucymary4therapy@gmail.com
Thank you.
Last Updated: 26th October 2024
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